Privacy

Manage your Calm Eating Code data

Use this page to request access, correction, export, deletion or consent withdrawal for data connected to your plan.

We verify ownership before acting on any request. Calm Eating Code is wellness support, not medical diagnosis.

Data categories

Operational privacy notice ยท updated 17 July 2026

How Calm Eating Code uses your data

Why we use it

We use account/contact details, quiz and wellness answers, plan activity, coach messages, optional food photos, payment status, support requests, consent records and technical security data to provide and secure the service, personalize the plan, answer requests and meet legal obligations.

Legal basis and choices

Service delivery and account security are necessary to perform the requested service. Optional wellness personalization, AI/photo processing, analytics and proactive messages require the choices or consent shown at collection and can be withdrawn. Some fraud, security, accounting and legal records are handled for legitimate interests or legal obligations.

AI, photos and providers

Coach text and optional food photos may be sent to the configured AI/API gateway and model provider. Payments, hosting/database, email delivery and Telegram (only when connected) are handled by their respective service providers. Do not send medical records or details that are not needed. Provider location and retention depend on the configured contract; contact us for the current processor list.

Retention

Admin AI tests are content-redacted and expire after 30 days; proactive-message content after 90 days; coach messages after 180 days; AI usage counters after 90 days; security/audit records for up to 365 days. Account, payment, tax, dispute and verified privacy-request records may be kept longer where required, then deleted or de-identified.

Your rights and contact

You may request access, correction, export, deletion or consent withdrawal below. We verify ownership before disclosure or deletion. You may also object or complain to the competent privacy authority where applicable. Contact: privacy@calmeatingcode.com.